Privacy and Personal Data Protection Policy
Limited Liability Company “TECH EX” (hereinafter referred to as the “Company”) treats the confidential (personal) information of all individuals who visit the Company’s website, available on the Internet at: https://techex.com.ua/ (hereinafter referred to as the “Website”), with great respect. The Company is committed to protecting the privacy of personal data and aims to provide the most comfortable conditions for the use of the Website's services for each User.
1. GENERAL PROVISIONS
1.1. This Privacy and Personal Data Protection Policy defines the procedure for the collection, storage, processing, and use of information obtained in the course of a User's interaction with the Website.
1.2. The Company is fully committed to upholding each Website User’s right to privacy and takes measures to protect any information provided to the Company.
1.3. By using the Website, the User confirms that they have read, understood, and unconditionally agreed to the terms of this Privacy and Personal Data Protection Policy.
1.4. The User is not entitled to use the Website if they do not agree with this Policy and/or with the Terms and Conditions of Website Use.
1.5. To ensure the protection of Website Users’ personal data, the data is processed, stored, and used in compliance with the Law of Ukraine “On Personal Data Protection” dated June 1, 2010, No. 2297-VI, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council dated April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), which applies only in cases where the GDPR governs the legal relationship between the parties.
2. INFORMATION WE COLLECT
2.1. The Company collects and processes only the personal information that the User voluntarily provides or that is necessary for providing effective customer and technical support, handling issues related to the use of the Website, establishing communication with the User, including sending notifications or requests related to Website use, processing inquiries or applications; determining the User’s location to ensure security and prevent fraud; marketing purposes; and improving Website usability.
2.2. The Company collects both primary personal data, as defined in the feedback form fields, and secondary (technical) data such as cookies, connection details, and system information.
3. USE AND PROCESSING OF INFORMATION
3.1. Personal data is processed based on the User's consent, in strict compliance with current legislation of Ukraine on personal data protection.
3.2. The Company uses cookies, including data about browser type and operating system, referring pages, navigation paths within the Website, and other similar information, to better understand how Users interact with the Website.
3.3. Personal data is processed using methods that ensure confidentiality and in accordance with the legal requirements on data protection in Ukraine.
3.4. When processing personal data, the Company takes all necessary organizational and technical measures to protect it from unauthorized or accidental access, destruction, distortion, blocking, copying, dissemination, and other illegal actions.
3.5. The Company processes the User’s personal data only after receiving their consent, provided when filling out the feedback form. By clicking the “Send” button in the feedback form, the User agrees to this Privacy and Personal Data Protection Policy and consents to the processing of their personal data.
3.6. The processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning health or sexual life (special categories of data) is prohibited.
3.7. Personal data may be processed without any time limitations, by any lawful means, including in automated systems or manually.
3.8. Any questions or requests related to personal data can be sent to the Company using the contact information provided on the Website in any convenient way.
4. AMENDMENTS TO THE PRIVACY AND PERSONAL DATA PROTECTION POLICY
4.1. The Company reserves the right to amend or revise this Privacy and Personal Data Protection Policy at any time. The updated version takes effect immediately upon its publication on the Website. By continuing to use the Website, the User confirms their agreement with the current version of the Policy.
4.2. Any suggestions, comments, or questions regarding this Privacy and Personal Data Protection Policy may be submitted via email using the contact information provided on the Website.